Customer Requirements:
- Cost-effective but stable shipping solution: The customer wanted the most economical shipping solution with a stable transit time.
- Transparent quotation without hidden fees: The customer expected a clear and honest quotation before shipment.
- Safe handling for oversized cargo: Since the cargo was oversized, the customer required careful handling to prevent damage during transportation.
- Reliable shipment tracking: The customer wanted real-time updates throughout the shipment process.
Our Solution
Shipping Method: DDP sea freight from China to Italy
Chargeable Weight: 1065 kg
Cargo Quantity:2 wooden cases
Transit Time: 55 days (after vessel departure)

Optimized Shipping Solution: With our extensive logistics resources and network, we compared multiple options and selected the best solution, helping the customer balance shipping costs with reliable transit performance.
Transparent Quotation without Hidden Fees: We provided an all-inclusive price with clear service coverage. After the cargo arrived at our Yiwu warehouse, we measured it again, verified the dimensions, and confirmed the final freight charges with the customer before shipment. This transparent process reduced unexpected costs and built customer trust.

Real-time Tracking: Throughout the shipment, we kept the customer informed with timely updates, including cargo collection, cargo measurement, vessel departure, customs clearance, and final delivery. Our responsive communication gave the customer full visibility of the shipment from departure to arrival.

Comprehensive Value-added services: We provided comprehensive value-added services to ensure cargo compliance and reduce potential risks, including cargo inspection, repacking, relabeling, warehousing, cargo insurance, customs clearance, documentation, prepaid duties and VAT, and final delivery.
Door-to-door Delivery: We arranged safe and efficient final-mile delivery to our customer’s designated location in Italy. We managed the entire logistics process from cargo collection at our Yiwu warehouse to final delivery in Italy.

The shipment arrived safely in Italy without customs issues or delivery delays. The customer appreciated our transparent communication, professional handling, and reliable door-to-door service.

If you are looking for a reliable freight forwarder from China to Italy, DFH Logistics offers competitive pricing, flexible shipping solutions, and professional door-to-door services. Contact us today to get a customized shipping solution for your business.