1. Customer Background
Customer Source: Inbound Customer

Customer Background: The customer is a Canadian wholesaler sourcing furniture from China. They had 26 CBM of tables and chairs ready in Foshan and needed a reliable ocean freight solution to Montreal Port. They requested a competitive CIF quotation along with supplier pickup, origin charges, destination charges, and transit time.
2. Shipping Challenge
- Multi-Supplier Coordination: The customer had multiple suppliers in Foshan, and we needed to coordinate with them one by one and arrange cargo collection.

- One of the Customer’s Main Concerns Was Lack of Visibility: The customer was concerned about our capacity, cargo safety, shipping progress, potential additional charges, and whether the shipment would arrive at Montreal Port as planned.

- Optimized Shipping Solution: The customer initially requested a CIF quotation to Montreal Port and planned to handle customs clearance independently. We needed to evaluate the required plan and check if there were better options.
3. Shipment Details
Product: Furniture (Chairs and Tables)
Origin: Foshan, China
Destination: Ontario, Canada
Port of Arrival: Montreal, Canada
Shipping Method: Sea Freight DDP from China to Canada
Cargo Volume: 26 CBM
Transit Time: 42 Days after Departure

4. DFH Logistics Solution & Shipping Process
To simplify the customer’s furniture import process, DFH Logistics provided a complete DDP shipping solution from China to Canada. From coordinating multiple suppliers and consolidating 26 CBM of cargo to customs clearance and final delivery, we managed the entire shipment for a smooth and reliable experience.
Step 1: Supplier Coordination and Cargo Pickup
We coordinated with multiple suppliers in Foshan, arranged cargo pickup, and delivered the goods to our warehouse for further processing.

Step 2: Cargo Consolidation
To reduce shipping costs for the customer, we consolidated cargo from multiple suppliers into one shipment. We also arranged a thorough cargo inspection to identify and address potential risks before shipment.

Step 3: Cargo Repacking
Based on the cargo details, we repacked and reinforced the furniture to improve protection during transit. This helped reduce the risk of cargo damage during transit.

Step 4: Shipping Arrangement
We provided three shipping options for the customer to compare:
- LCL to Montreal Port
- FCL to Montreal Port
- LCL DDP
After comparing the total costs, customs responsibilities, and operational requirements of each option, we recommended the LCL DDP solution as a more convenient and cost-effective choice. The customer agreed with our recommendation
Step 5: Monitor Shipment
From cargo pickup to final delivery, our dedicated service manager provided timely shipment updates to offer a seamless shipping experience for the customer.

Step 6: Final Delivery
We arranged a smooth final delivery to the designated location in Canada.

5. Results and Customer Benefits
DFH Logistics successfully managed the customer’s 26 CBM furniture shipment from multiple suppliers in Foshan to Canada with a DDP solution. By consolidating cargo, optimizing packaging, and handling customs and final delivery, we simplified the customer’s import process while improving cost control and shipment visibility.
- Successful Delivery: 26 CBM of furniture was successfully delivered from Foshan to Canada.
- Multi-Supplier Coordination: Multiple suppliers were coordinated and cargo was efficiently consolidated.
- Cargo Safety: Repacking and reinforcement helped improve cargo safety during transit.
- Hassle-free DDP: DDP reduced the customer’s destination-side logistics responsibilities.
- Cost Transparency: Transparent and competitive pricing without hidden fees or unexpected additional costs.
- Customer Trust: We earned the customer’s trust through transparent communication and responsive service, laying a strong foundation for future cooperation.
6. Why Choose DFH Logistics as Your Reliable China Freight Forwarder?
- Flexible shipping options tailored to different cargo volumes and delivery requirements.
- Professional supplier coordination to simplify multi-supplier shipments in China.
- End-to-end DDP service covering pickup, consolidation, customs clearance, and final delivery.
- Transparent shipping solutions with clear cost and responsibility comparisons.
- Dedicated shipment Tracking provides timely updates throughout the transportation process.
- Experienced cargo handling with inspection, consolidation, and repacking to reduce shipping risks.
7. Conclusion
Shipping furniture from China to Canada doesn’t have to be complicated. For this customer, DFH Logistics compared three options and recommended the most suitable solution, making the entire process easier. With transparent pricing, cargo protection, customs support, and shipment tracking, we helped the customer ship with confidence. Need a reliable shipping solution from China? Contact DFH Logistics for a free quote today.
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