Customer Background
Customer Source: WhatsApp inquiry

Customer Background:
The customer was a UK-based buyer sourcing products from China and regularly purchasing from multiple suppliers in 1688. Since the orders were placed with suppliers in different cities, including Guangzhou and Yiwu, the customer needed a reliable China freight forwarder to coordinate the shipments and arrange delivery to the UK.
Shipping Challenge
Before working with DFH Logistics, the customer faced several challenges when managing purchases from multiple 1688 suppliers:
- Multiple Supplier Orders: The customer purchased from different suppliers and wanted to wait until all goods arrived before shipping them together.

- Different Supplier Locations: The suppliers were located in Guangzhou and Yiwu, making shipment coordination more difficult.
- Fragile Products: Some items were fragile, and the customer was concerned about damage during transportation.

- Shipping Cost: The customer wanted a more affordable way to ship the combined goods to the UK.

The Above Eexcell sheet is from our customer service manager, when packages arrive our warehouse, then we mark on the exceel sheet to inform clients what we got. what products arrived.
Shipment Details
Product: Tableware, Plant Stands, Artificial Flowers, Display Boxes & Lighting
Origin: Guangzhou & Yiwu, China
Destination: Hartlepool, Teesside, UK
Shipping Method: Sea Freight DDP, Oversized Cargo Door-to-Door
Cargo Value: USD 635
Cargo Quantity: 1 Wooden Crate
Chargable Weight: 280KG
Transit Time: 50 Days

DFH Logistics Solution & Shipping Process
To meet the customer’s needs, we provided a complete sea freight DDP solution with supplier coordination, cargo consolidation, 15 days of free warehousing, and wooden-crate protection for fragile goods.
Step 1: Coordinate with Multiple Suppliers
We contacted the suppliers in Guangzhou and Yiwu to confirm order details and coordinate the shipment of goods to our warehouse.

Step 2: Arrange Supplier Pickup
We arranged transportation from the different suppliers and moved the goods to our warehouse for centralized handling.
Step 3: Consolidate Goods at Our Warehouse
The goods were received and consolidated at our warehouse, allowing the customer to wait for all orders to arrive before shipping them together.
Step 4: Provide 15 Days of Free Warehousing
We provided 15 days of free warehousing, giving the customer enough time for goods from different suppliers to arrive and be prepared for shipment.
Step 5: Reinforce Fragile Cargo with a Wooden Crate
We arranged wooden-crate packing for the shipment to provide additional protection for the fragile products during transportation.

Step 6: Handle China Export Customs Clearance
We prepared the required export documents and handled China customs clearance to ensure the cargo could be shipped smoothly.

Step 7: Arrange Sea Freight DDP
Since the customer did not need urgent delivery, have enough time but limited budget for shipping. So we arranged sea freight DDP as a more cost-effective option for the 280 KG shipment.


Step 8: Handle UK Customs Clearance
Under the DDP service, our UK customs partners handled the customs clearance and related import procedures after the cargo arrived.
Step 9: Arrange Final Delivery
After customs clearance, we arranged the final door-to-door delivery to the customer’s address in Hartlepool, Teesside, UK.


Results and Customer Benefits
DFH Logistics successfully brought together the customer’s purchases from multiple 1688 suppliers and delivered them safely to Hartlepool, UK. From coordinating different suppliers to protecting the fragile items, we took care of the details throughout the shipment, giving the customer greater peace of mind.
With the shipment completed smoothly, the customer gained several practical benefits:
- One Consolidated Shipment: We combined orders from different suppliers into one shipment, making the process much easier for the customer.
- Lower Shipping Costs: We used sea freight to help keep transportation costs under control for the non-urgent cargo.
- Better Cargo Protection: We reinforced the fragile products with a wooden crate to reduce the risk of damage during transit.
- Less Coordination Work: We handled communication and pickup arrangements with suppliers in both Guangzhou and Yiwu.
- Flexible Warehousing: Our 15 days of free warehousing gave the customer time to wait for all orders to arrive before shipping.
The customer was very pleased with our communication, careful cargo handling, and overall service, and expressed interest in continuing to work with DFH Logistics.
Why Choose DFH Logistics as Your Trusted Shipping Partner?
- 13+ years of international shipping experience with 50,000+ successful shipments.
- Professional support for 1688 buyers sourcing from multiple suppliers across China.
- Supplier pickup and cargo consolidation services across major sourcing cities.
- 15 days of free warehousing for multi-supplier shipments.
- Cost-effective sea freight DDP services for non-urgent shipments.
- Professional packing, reinforcement, and wooden-crate solutions for fragile cargo.
- 24/7 support with dedicated account managers for personalized service and quick responses.
- Door-to-door shipping services covering 150+ countries and regions.
Conclusion
This case demonstrates how DFH Logistics helps UK buyers simplify shipments from China to UK by coordinating supplier pickups, cargo consolidation, protective packing, and door-to-door sea freight DDP delivery.
If you also need to ship tableware, plant stands, artificial flowers, display boxes & lighting or other goods from 1688 or other China sourcing platforms to the UK, or looking for the top 1688 shipping agent feel free to contact us for a customized shipping solution and competitive quote.
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Welcome to tell more about your Business, Shipment details, and your shipping requirements. One of our customer sevice manager will provide you at least 2-4 different kinds of customized shipping Solutions within one business day once getting your inquiry. Then you can decide which one you prefer.





